Returns & Exchanges
At Mount Paragliding, we want you to feel as light as air in our apparel, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. If your gear doesn't provide the perfect fit for your next adventure, we are committed to making it right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the unwashed and unworn items with original tags still attached into their original packaging or a secure mailing box.
Attach the Label
Print the prepaid shipping label provided via email and secure it to the outside of your package, ensuring no previous barcodes are visible.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing